At Windsor Logistics (hereinafter, "the Company"), with registered address at Paulina 267 21 6, Argentina, we are committed to protecting the privacy of the personal data provided by our clients, suppliers, and visitors to the website chinesetakeoutwindsor.com. This policy describes how we collect, use, store, and protect your information, as well as your rights regarding such data.
1. Data We Collect
We may collect the following categories of personal data:
Form Data: first name, last name, email address, phone number, company, job title, and messages you send us through our contact or inquiry forms.
Browsing Data: IP address, browser type, operating system, pages visited, date and time of access, and visit duration. This data is collected through cookies and similar technologies.
Communication Data: records of phone calls, emails, and messages exchanged with our customer service team.
2. Purpose of Processing
Your personal data will be processed for the following purposes:
To manage and respond to your inquiries, requests for quotes, or information about our import logistics and intermodal transport services.
To provide the contracted services, including shipment coordination, customs documentation, and cargo tracking.
To send commercial communications related to our services, provided you have given your prior consent.
To improve the browsing experience on our website by analyzing traffic and user behavior.
To comply with applicable legal and regulatory obligations in Argentina and in the countries where we operate.
3. Legal Basis for Processing
The processing of your data is based on the following legal bases:
The performance of a contract or the application of pre-contractual measures (for example, when you request a quote).
Your explicit consent for sending commercial communications and for the use of non-essential cookies.
The legitimate interest of the Company in improving its services and maintaining the security of its website.
Compliance with applicable legal obligations.
4. Cookies and Tracking Technologies
This website uses first-party and third-party cookies for technical, analytical, and personalization purposes. Cookies are small text files stored on your device when you visit our site. You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, if you block cookies, some parts of the site may not function properly.
We use Google Analytics to collect anonymous information about site usage, such as the most visited pages and time spent on the site. This data helps us improve the functionality and content of the site.
5. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as long as a legal or contractual obligation requires it. Once no longer needed, your data will be securely deleted.
6. Data Transfer to Third Parties
We may share your personal data with the following types of recipients:
Service Providers: hosting companies, email platforms, web analytics tools (such as Google Analytics), and customer relationship management (CRM) systems.
Competent Authorities: when required by law, court order, or applicable regulation.
Business Partners: exclusively for the provision of contracted services (e.g., customs agents, shipping lines, or carriers).
We do not sell, rent, or share your personal data with third parties for direct marketing purposes without your explicit consent.
7. User Rights
In accordance with Argentina's Personal Data Protection Law (Law 25.326) and, where applicable, the European Union's General Data Protection Regulation (GDPR), you have the following rights:
Access: request a copy of the personal data we hold about you.
Rectification: request the correction of inaccurate or incomplete data.
Erasure: request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
Restriction of Processing: request that we restrict the use of your data in certain circumstances.
Portability: receive your data in a structured, commonly used format, or request that we transmit it to another controller.
Objection: object to the processing of your data for direct marketing purposes or when processing is based on a legitimate interest.
Withdrawal of Consent: withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, you can contact us using the details provided in section 9 of this policy. We will respond to your request within a maximum of 30 days.
8. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include the use of SSL/TLS encryption protocols, firewalls, access controls, and security incident management procedures.
9. Contact Information
If you have any questions about this privacy policy or wish to exercise your rights, you can contact us through the following means:
Windsor Logistics is committed to maintaining honest and transparent communication with its clients and visitors. We do not make false claims, create fictitious urgency, use false testimonials or endorsements, or impersonate brands or official entities without proper authorization. All information presented on this website is truthful and up-to-date as of its publication date. We do not guarantee specific results without proper verification and analysis of each individual case.
11. Changes to This Policy
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